Wednesday, October 3, 2007

How about listening to your voice mail messages?

What is it about cell phone caller ID that makes people do stupid things? Is it really too hard to actually listen to your voice mail before blindly calling back the number of our office and blurting out "Yeah, someone called me from this number?"

Oh! Yeah! I know just who called you! Even though I don't know who the hell you are. We have multiple recruiters making many calls per day.

You really must be special to think that what you just did endears you to those attempting to employ you. Great first impression, super attention to detail and excellent planning skills.

But thanks, I really enjoy having to ask who you are, and then talking to everyone in the office to find out who actually called you. You wasted my time. NO JOB FOR YOU!

2 comments:

Steve said...

I hate it when people do that to me!

On my personal phone, it's no big deal. If I call my friend Mike after work because we have plans that night, and he calls me back a minute later with a "What's up?" that's OK. We know each other, we both know what the call is about, etc.

At work though? That's ridiculous. I've worked as a receptionist for a business with about 400 employees.
- No, I didn't call you just now.
- No, I don't know who did.
- No, I don't know what they wanted.
I frequently found myself saying, "You'll have to listen to the message and see if they left a number, name, or extension." It's better than, "Wow, you're and idiot, and you're kinda rude too!"

On the other hand, if you are going to call people and leave a message, leave your name and call back number or extension! It's even more frustrating to get a call that goes something like:
Caller: Is Michelle there?
Me: I'm sorry, Michelle who?
C: I don't know, she didn't say in the message.
M: Did she leave an extension?
C: No.
M: Do you know what department she works in?
C: No, she didn't say.
M: Do you know what the call was about? Maybe I can figure out who would have called you.
C: No, she didn't say.
. . .

While it may be mildly annoying to have to deal with a rude or stupid customer, it's much more frustrating when you can't count on your coworkers.

Pogoagogo said...

Very true Steve! Thanks for your comment.